All LINE&JO fine jewellery is handcrafted by trained goldsmiths. In order to make your jewellery last, please give it the proper maintenance and care.

CARE ADVICE

All LINE&JO fine jewellery is made from precious metals: either sterling silver 925S or solid gold (14 or 18 karat). Precious metals are soft and cannot withstand hard knocks. Therefore, please take good care of your jewellery.

Slender rings, bracelets and necklaces are delicate and must be handled with care.

Precious pearls are delicate. Avoid hitting hard surfaces as pearls are soft and cannot be repaired. Be aware that hairspray, perfume and cosmetics may cause damage to pearls.

Take off your jewellery before any kind of bathing, sports or rough manual work.

Do not wear your jewellery when you sleep. 

 

STORAGE

Always store your LINE&JO fine jewellery in their jewellery boxes.

Lay your chain earrings, bracelets and necklaces out flat in their box to avoid tangling of the chains.

To avoid scratches on your jewellery, store each piece of jewellery separately, as the pieces might otherwise scratch each other. High polished and silk matte ruthenium coated surfaces are particularly sensitive.

 

MAINTENANCE

How to clean your solid gold, sterling silver and diamonds:
Add a bit of dish soap to lukewarm water and place the jewellery in the water. Use a soft, clean toothbrush to remove dirt from the jewellery. Rinse the jewellery thoroughly in clean water. Wipe the jewellery gently with a soft cloth.

How to clean your pearls:
Wipe the pearls with a soft and slightly damp cloth. Never use a brush or any soap or chemicals.

How to clean your corals and turquoises:
Wipe the corals and turquoises with a soft and slightly damp cloth. Never use a brush or any soap or chemicals.

How to maintain polished sterling silver:
To maintain the bright surface of high polished sterling silver pieces, polish them with a silver polish cloth.

How to maintain silk matte ruthenium covered sterling silver:
Our silk matte sterling silver jewellery is covered with grey ruthenium, which naturally and slowly wears off. This is an intentional part of the design. As the ruthenium wears off, the sharp details of the design become more distinct as the bright and matte surfaces emphasize the beauty of the sterling silver.

A professional goldsmith can restore the matte surface of your piece of ruthenium covered sterling silver jewellery. We are happy to perform this service. Please contact customercare@lineandjo.com for further enquiries.

How to maintain silk matte solid gold:
The silk matte surface of our solid gold pieces wears off with regular use. This is an intentional part of the design. As the gold transforms from matte to bright, the sharp details of the design become more distinct and the bright and matte surfaces emphasize the beauty of the solid gold.

A professional goldsmith can restore the matte surface of your piece of solid gold jewellery. We are happy to perform this service. Please contact customercare@lineandjo.com for further enquiries.

Annual goldsmith check:
We recommend that your jewellery is checked and professionally cleaned periodically. Especially chains, locks, solderings and jewellery settings should be checked, as these are particularly sensitive to wear.

We are happy to perform this service. Please contact customercare@lineandjo.com for further enquiries.

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